Case Studies

See a short video from NHS Nottinghamshire County about how they are responding to the current commissioning challenges in the NHS and are advancing their decision-making with an innovative business intelligence and portal solution from 21C using the very latest Microsoft technologies read more »

Microsoft today published another 21C success story. As Andy Hall (Assistant Director at the PCT says; "BI is quite simply taking the hand cuffs off right across the organization — even a limitless budget couldn’t have liberated us in this way." Read the full story here. Our enterprise-wide BI solution read more »

London – 9 March 2010 – According to a survey of 1,000 UK residents, more than three quarters (76%) of the population felt that the quality and effectiveness of the NHS will be affected if there are cuts in public spending. The survey was commissioned by specialist Microsoft-based Business Intelligence read more »

The media focus on the recent audit of social care services for the elderly has brought to light the ongoing struggle faced by local government organisations across the country. Councils will continue to struggle to cope with the financial challenge posed by England's ageing population – an issue further highlighted read more »

Mersey Care NHS Trust has deployed 21C’s specialist Microsoft-based Business Intelligence (BI) solutions to unlock the information and data required to support operational management, the implementation of service line reporting and performance monitoring, through a self-service platform. Contact us for more information. read more »

London, 10 February 2010 – NHS business intelligence (BI) specialists, 21C, today announced that NHS Nottinghamshire County is using its appraisal and revalidation system to manage general practitioner (GP) appraisal and revalidation processes more efficiently. Using electronic forms and automated workflows the PCT is now streamlining and assessing GPs against read more »

Did you see us in The Times. Download the article from here and contact us for more details of the project at SW Essex. read more »

NHS business intelligence (BI) specialists, 21C, today announced that NHS Great Yarmouth & Waveney has deployed its Commissioner Accelerator as part of its World Class Commissioning (WCC) programme. One of the purposes of WCC is to promote evidence based decision-making, to drive improvements for the NHS and patient care. Utilising read more »

NHS business intelligence (BI) specialists, 21C, today announced that NHS Nottinghamshire County has deployed its BI Accelerator to improve operational efficiency. Utilising Microsoft products available through the NHS enterprise agreement, the BI solution is enabling the PCT to deliver wider access to more meaningful management and clinical information. NHS Nottinghamshire read more »

NHS South West Essex Community Services Powers Performance Scorecard with 21c Microsoft Business Intelligence Solution also Cuts 18 Week Pathway Reporting from Three Days to Five Minutes per Week London, 6th October 2009 – 21c today announces that NHS South West Essex Community Services has deployed its specialist Microsoft-based Business read more »

Following the release of an independent review into NHS IT, the Conservatives have announced plans to overhaul Labour's current system. The proposals aim to deliver cost savings and will help ensure that NHS IT is geared towards the needs and wishes of patients. In addition, patients will be consulted on read more »

London, 28 July 2009 – NHS business intelligence (BI) specialists, 21c, today announced that Trafford Primary Care Trust (PCT) has implemented Pandemic Manager, a BI solution for automating the allocation and stock management of antivirals to PCTs who manage antiviral collection centres. Trafford PCT will use Pandemic Manager to help read more »

NHS Nottinghamshire County, together with partner organisations in Nottingham City and Bassetlaw, commissions healthcare for over a million people. In 2006, six former primary care trusts (PCTs) in Nottinghamshire merged to create a new PCT for NHS Nottinghamshire County. The finance and performance teams saw an opportunity to transform systems read more »

Sutton and Merton Primary Care Trust’s (SMPCT), Provider Arm, Sutton & Merton Community Services (SMCS) has show both innovation and excellence in the delivery of care with the creation of an on-line ‘Virtual Community Hospital’. A huge topic, particularly for London hospitals, the PCT leveraged its existing Microsoft platform to read more »

"Because our business intelligence solution is based on a self-service model, it actually promotes data ownership and data integrity. Managers can now interact with data on their own and take quick action on problems and errors – all of which help us improve the quality of our services to patients." read more »

Disparity between public confidence and readiness to address a breakdown or delay in communication between healthcare agencies could result in spread of swine flu London, 17 June 2009 – More than half of the UK population feels that a breakdown in communications between healthcare agencies would allow a pandemic outbreak read more »

If you have appropriate access you can look at information about the Pandemic Manager on the Microsoft NHS Resource Centre. if you have not visited the site before it is a mine of useful information about the work that Microsoft and their partners are doing with the NHS. read more »

21c worked with Lincolnchire Partnerhsip Trust on a ground-breaking BI initiative. Read the case study to see the outcome. read more »

Follow the link to access Daniel Wakefield talking to Microsoft about practical application of the Microsoft BI solution-set. www.microsoft.com/uk/publicsector/government/efficiency/PerformancePoint-making-data-meaningful.aspx read more »

Microsoft held its annual NHS summit in Reading recently. This year’s event focused on the role of information and IT in delivering Lord Darzi’s Next Stage Review of the NHS. Outside the main hall, Paul Henderson, operations manager of 21C was talking about how its technology can help to deliver read more »

Microsoft has issued new versions of two of its key servers, and both have features that should interest the NHS. The Windows Server series is the IT workhorse of many organisations worldwide. Now there is a new version - Windows Server 2008 – with features to simplify deployment, meet increasingly read more »

Lincolnshire Partnership NHS Foundation Trust called in Microsoft when it wanted to transform its use of information. Now, it is deploying some of the company’s newest Business Intelligence tools to deliver information to front-line staff in ways that make sense to them. Daloni Carlisle reports. In the summer of 2007, read more »

The NHS must be seen to provide first class healthcare while demonstrating value to the taxpayer. NHS organisations are keen to hone their business intelligence: and Microsoft PerformancePoint Server 2007 can help them to do it. It’s a well-worn theme, but nonetheless true, that in healthcare both clinicians and managers read more »

There’s no shortage of data in government organisations, in fact we’re very good at collecting it: the public sector has better access to raw data than anyone else. The challenge is interpreting it in a way which makes policymaking and resource allocation more effective. Paul Curran finds a solution in read more »

The new audit and financial regimes of service line reporting and performance by results are changing the data landscape in the NHS. We are now getting to the stage where data is clean enough and data management tools intuitive enough for NHS trusts to start getting real clinical engagement. This read more »

As the credit crunch crunches, NHS trusts will need to be able to know how much they are spending on what and where they could get more for their money to make savings, meet targets and improve services. That means they will need to be able to match up information read more »

Lincolnshire Partnership NHS Foundation Trust called in Microsoft when it wanted to transform its use of information. Now, it is deploying some of the company’s newest Business Intelligence tools to deliver information to front-line staff in ways that make sense to them. Daloni Carlisle reports. In the summer of read more »

“Improved data means we can take action more quickly in areas where parents appear less likely to have their child inoculated.” Philip Scott, Chief Information Officer, Wandsworth Primary Care Trust Wandsworth Primary Care Trust (PCT) is responsible for improving the health of the people living in a large area of read more »